Return Policy
Thank you for shopping with us! We hope you love your purchase, but if for any reason you're not completely satisfied, we’re here to help.
Eligibility for Returns
Timeframe: You may return most items within 30 days of receiving your order.
Condition: Items must be in their original condition and packaging. If the item has been used, altered, or damaged, it may not be eligible for a return.
Non-Returnable Items
Custom and Personalized Items: Customized or personalized products, such as custom art pieces or personalized bookmarks, cannot be returned unless they arrive damaged or defective.
Digital Products: All digital downloads (like printable art) are non-refundable.
Return Process
Contact Us: To initiate a return, please contact us with your order number and the reason for the return.
Return Instructions: We will provide you with instructions on how to return your item. Please do not send your purchase back without contacting us first.
Refunds
Processing Time: Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within a certain number of days.
Shipping Costs
Return Shipping: You are responsible for paying the return shipping costs. If you receive a refund, the original shipping costs will be deducted from your refund unless the item was received damaged or defective.
Exchanges: If you need to exchange an item, please contact us for further instructions.
Damaged or Defective Items
If you receive an item that is damaged or defective, please contact us within 7 days of receiving the item. We will replace or refund the item at no cost to you.
Contact Information
For any questions regarding your order or return process, please contact us.